1. Introduction

At Cowveda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile services, and dairy delivery platform.

2. Information We Collect

We may collect the following information:

• Name, mobile number, and contact details

• Delivery address and order details

• Payment and transaction information

• Account login and OTP verification data

• Account login and OTP verification data

• Device and usage information for service improvement

3. How We Use Your Information

Your data is used to:

• Process orders and manage deliveries

• Provide customer support

• Send order updates and service notifications

• Improve website performance and user experience

• Ensure account security and fraud prevention

4. Data Protection & Security

Cowveda implements appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and accessed only by authorized personnel.

5. Sharing of Information

We do not sell or rent your personal information. Data may be shared only with trusted service partners involved in delivery, payment processing, or system operations — strictly for service fulfillment purposes.

6. Cookies & Tracking

Our website may use cookies and analytics tools to enhance user experience, remember preferences, and understand website usage patterns.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Opt-out of promotional communication

8. Policy Updates

Cowveda may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For any privacy-related questions or requests, please contact us through our website or customer support channels.