Cowveda is a trusted dairy brand that believes in the power of natural, unadulterated dairy. Our products are sourced from healthy cows, raised in safe and clean environments, ensuring purity and quality at every step.

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Terms & Conditions

1. Acceptance of Terms

By accessing and using Cowveda’s website, mobile services, and dairy delivery platform, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. User Account & Verification

To use certain services, users may be required to register using a valid mobile number and complete OTP verification. You are responsible for maintaining the confidentiality of your account information and ensuring accurate details for order processing.

3. Orders & Delivery

  • Orders are processed based on availability and service area.

  • Customers must provide accurate delivery address and contact details.

  • Cowveda reserves the right to reschedule or cancel orders due to operational or supply limitations.

  • Delivery timelines are estimated and may vary based on logistics and external factors.

4. Pricing & Payments

  • All product prices are subject to change without prior notice.

  • Payments must be completed through approved methods available on the platform.

  • Saved payment or checkout details are stored securely for faster future transactions.

5. Product Quality

Cowveda is committed to delivering fresh and hygienically processed dairy products. Due to the perishable nature of dairy items, customers are advised to store products appropriately upon delivery.

6. Cancellation & Refund Policy

Order cancellation and refund eligibility depend on order status and product type. Perishable products may not be eligible for return once delivered unless quality issues are verified.

7. Prohibited Use

Users agree not to misuse the platform, including:

  • Providing false information

  • Attempting unauthorized access to systems

  • Disrupting service operations or security

8. Limitation of Liability

Cowveda shall not be liable for indirect, incidental, or consequential damages arising from service usage, delivery delays, or external disruptions beyond reasonable control.

9. Policy Modifications

Cowveda reserves the right to update these Terms & Conditions at any time. Continued use of services constitutes acceptance of updated terms.

10. Contact Information

For support, complaints, or policy-related queries, please contact Cowveda customer support through official communication channels provided on the website.